Privacy Policy

At InFlower, we respect your privacy and are committed to protecting any information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal data on our website.

Information We Collect

We collect various types of personal information, including your name, email address, mailing address, phone number, payment details, and any other information you voluntarily provide to us when using our services or interacting with our website.

How We Use Your Information

We use your personal information to:

  • Process your orders and transactions.
  • Provide customer support and respond to inquiries.
  • Personalize your user experience and improve our services.
  • Send you marketing communications, promotions, and updates (you can opt-out anytime).
  • Conduct research and analysis to enhance our products and services.
  • Comply with legal obligations and enforce our policies.

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

  • Your consent, which you can withdraw at any time.
  • The necessity to perform a contract with you.
  • Compliance with legal obligations.
  • Legitimate interests pursued by us, such as fraud prevention and business improvement.

Sharing Your Information

We may share your personal information with:

  • Service providers who assist us in operating our website and providing our services.
  • Legal authorities if required by law or to protect our rights and safety.
  • Third parties in connection with a business transaction, such as a merger, acquisition, or sale of assets.

We ensure that any third parties with whom we share your data abide by strict confidentiality and data protection obligations.

Security Measures

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data using SSL technology.
  • Regular security assessments and audits.
  • Access controls and restrictions on data processing.
  • Training for employees on data protection best practices.

Your Rights

You have certain rights regarding your personal information under applicable data protection laws, including the right to:

  • Access and receive a copy of your personal data.
  • Rectify any inaccurate or incomplete information.
  • Request the erasure of your personal data under certain circumstances.
  • Restrict or object to the processing of your personal data.
  • Request data portability.

To exercise these rights or inquire about our data practices, please contact us using the contact information provided below.

Retention Period

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Upon reaching the end of the retention period, we securely delete or anonymize your information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices and legal requirements. We will notify you of any significant changes by posting a prominent notice on our website or contacting you directly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected].